Introduction
This privacy policy (together with our Website terms and conditions and any other
documents referred in it) sets out the basis for processing any personal data we collect
from you or that you provide to us. Please read the following carefully to understand
our practices regarding your personal data. By using our website
www.astarequivalency.co.uk (our ‘Website’) you are accepting and consenting to the
practices described in this policy.
Depending on the purpose for which you are providing your personal data, for the purpose
of the Data Protection Act (the ‘Act’), the data controller (or entity responsible for
the data collected) will be us.
Data we may collect from you
A* Star Equivalency may collect and process the following data about you:
This includes information provided at the time of registering to use the Websites,
subscribing to our services, personalising the Websites with your preferences,
participating
in discussion boards or other social media functions, posting material through use of
our
online chat or requesting further services. We may also ask you for information when you
report a problem with the Websites.
If you contact us, we may keep a record of that correspondence. If you send us personal
information which identifies you via email, we may keep your email and email address. We
may
also collect information that is available from your browser.
Details of transactions you carry out through the Websites and of the fulfilment of your
orders.
Details of your visits to the Websites including, but not limited to, traffic data,
location
data, weblogs and other communication data, and the resources that you access.
Details of your access to our online resources or other materials.
Providing CVs or other information about yourself for specific purposes.
We may collect information about your computer, including where available your IP address,
operating system and browser type, for system administration and to report aggregate
information to either A* Star Equivalency and is statistical data about our users’ browsing
actions and patterns, and does not identify any individual.
How we collect your data
You directly provide Our Company with most of the data we collect. We collect data and
process data when you:
- Register online or place an order for any of our products or services.
- Voluntarily complete a customer survey or provide feedback on any of our message boards
or
via email.
- Use or view our website via your browser’s cookies.
How we use your data
Your data will only be used for the purposes indicated when you submit the data or as
detailed under this privacy policy.
We use personal information held about you in the following ways:
to update and enhance our records
to compile information relating to your use of our products and services and make
recommendations about goods and services and other areas that may interest you
to ensure the content from the Websites is presented in the most effective manner for you
and your computer
to carry out our obligations arising from any contracts entered into between you and us to
provide you with the information, products and services that you request from us
We may analyse your data to create a profile of your interests and preferences so that we
can contact you in the most appropriate way and with the most relevant information.
to provide information about any additional services that we or our parent company A*Star
Teachers may be offering, or will offer in the future
Disclosure of your data
We may share your data with our parent company A* Star Teachers. We will not transfer any of
your data to any third parties without your permission or unless indicated in this privacy
policy or agreed by you on a form on the Websites.
We may disclose your personal information to third parties without obtaining further consent
from you including:
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where we outsource any of our business functions under which we collect or store your data,
in which case we will ensure that any such service provider adheres to at least the same
obligations of security with regard to your data as undertaken by us
where we sell or buy any business or assets, in which case we may disclose your personal
data to the prospective seller or buyer of such business or assets
if we are under a duty to disclose or share your personal data in order to comply with any
legal obligation, or in order to enforce or apply our Website Terms & Conditions and other
agreements; or to protect our rights, property, or safety of our employees, our customers,
or others. This includes exchanging information with other companies and organisations for
the purposes of fraud protection and credit risk reduction.
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We will never sell your data to third parties for the purposes of marketing.
Where we store your data
The data that we collect from you may be transferred to, and stored at, a destination
outside the European Economic Area (‘EEA‘). It may also be processed by staff operating
outside the EEA who work for us or for a company to whom we have outsourced functions to.
Such staff may be engaged in, among other things, the fulfilment of your order, the
processing of your payment details and the provision of support services. By submitting your
personal data to us, you agree to this transfer, storing or processing. We will take all
steps reasonably necessary to ensure that your data is treated securely and in accordance
with this privacy policy.
Any payment transactions will be encrypted using SSL technology.
Your rights
You have the right to ask us not to process your personal data for marketing purposes. We
will usually inform you (before collecting your data) if we wish to use your data for such
purposes or if we intend to disclose your information to any third party for such purposes
and request your consent to these activities. If you wish to change your mailing preferences
or opt-out of specific marketing communications sent from the A*Star Equivalency you may
notify us on
[email protected] Alternatively you may contact us on +44 (0)207 272
7070 It may take up to 21 days for the changes to come into effect. Please note that this
will not alter your current email subscription preferences.
The Websites may, from time to time, contain links to and from the websites of our partner
networks, advertisers and affiliates. If you follow a link to any of these websites, please
note that these websites have their own privacy policies and that we do not accept any
responsibility or liability for these policies. Please check these policies before you
submit any personal data to these websites
Access to information
GDPR gives you the right to access information held about you. Your right of access can be
exercised in accordance with the Act. Any access request may be subject to a fee (as amended
from time to time) to meet our costs in providing you with details of the information we
hold about you.
If you would like to request a copy of your personal data under the Act or have any other
related queries, please email
[email protected]
Accuracy
We will take reasonable steps to create an accurate record of any personal data you have
submitted. However, we do not assume responsibility for confirming the ongoing accuracy of
your personal data. You can update your personal data by making amendments by logging in to
your account on our Website, emailing us at
[email protected] or by calling us on
+44 (0)20 7272 7070. Please note that it will take up to 21 days for the changes to come
into effect.
Cookies
The Websites use cookies to distinguish you from other users. This helps us to provide you
with a good experience when you browse the Websites and also allows us to improve them.
Changes to our privacy policy
Any changes we may make to our privacy policy in the future will be posted on this page. By
continuing to use our Website you will be deemed to have accepted such changes.
Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be
addressed to
[email protected]